FAQ

Interactively procrastinate high-payoff content without backward-compatible data. Quickly cultivate optimal processes and tactical architectures. Completely iterate covalent strategic theme areas via accurate e-markets.

Amwerk in detailsWhat do we do

What contract machining services do you offer? Do you have an area of specialty?

Our contract machining services focus on what we do best: producing precision screw machine parts through a range of technologies, including advanced CNC turning and CNC milling machines. For over 50 years, customers have relied on us to manufacture high-quality parts, from simple fasteners to complex mechanical assemblies, for both prototype and production applications.

We specialize in short runs and small lot sizes, with typical production runs ranging from 100 pieces to over one million pieces. While all work is manufactured according to customer drawings, samples of parts we have produced can be viewed in our photo gallery.

What industries do you typically work in? Who are your typical customers?

It would be easier to list the industries we have not served. Our customers include heavy equipment manufacturers, general commercial businesses, and companies across industrial, transportation, medical, consumer, and many other sectors.

Although our customers are located throughout the United States, Europe, and around the world, they all share a common need: high-quality machined-to-print parts delivered on time and within budget.

What equipments do you use?

Our equipment includes Japanese and German-made Swiss automatic screw machines, CNC twin-spindle turn/mill machines, and multiple screw machines capable of handling various materials and bar stock sizes. We also have dedicated equipment for secondary operations and a wide range of finishing processes.

In addition, our skilled and experienced machinists, some with more than 20 years in the industry, know how to use this equipment to produce your parts accurately, efficiently, and cost-effectively.

What is your maximum diameter capacity for turned parts?

Our turning capabilities range from 3 mm to 65 mm in diameter for bar stock and up to 200 mm for billet work.

What materials do you run for precision components?

We work with a wide range of materials, including carbon alloys, aluminum, brass, stainless steel, high-nickel alloys, and engineered plastics. We can also help you select the most suitable material for your application, including materials beyond those listed.

What manufacturing accreditations do you have? What other quality assurance procedures do you use?

We are an ISO 9001:2015 certified company and maintain a rigorous quality assurance program for the automotive, aerospace, and medical industries. Our program includes process monitoring and charting, first article inspection, advanced product quality planning (APQP) with core tools such as PPAP, FMEA, and Part Submission Warrants, as well as machinist training programs.

Our quality assurance procedures are designed to ensure your parts are produced exactly to print every time. These standards are fundamental to how we operate and reflect our commitment to quality control. More details about our program are available on our quality assurance page.

Can you ensure my designed component dimensions and tolerances are suitable for production?

Our experienced team provides Design for Manufacturability (DFM) support and helps evaluate production feasibility. We understand that when testing new ideas, fast quote turnaround is important, and we are ready to assist.

You can visit our production process page to learn more about the full order process.

What is your typical lead time? Can my parts be produced on a rush basis?

Including quoting, manufacturing, and shipping, our typical turnaround time for screw machine products is approximately four weeks, with an on-time delivery rate of over 98%. Depending on factors such as tooling, gauge, and material availability, we may be able to produce your parts on an expedited schedule. Just ask.

Do you offer reverse engineering services or suggest cost saving measures?

Yes, we can extract design and engineering information from most manufactured components. We can assist with part design, raw material selection, machining process planning, and finishing steps.

By considering the part’s end use, we can often identify minor design adjustments, material changes, or tolerance modifications that reduce cost without compromising quality or performance.

Do you offer other services, like finishing, assembly, packaging, and logistical support?

From finishing operations to logistical support, we offer the capabilities and services needed to produce your parts quickly and cost-effectively from start to finish. Our services include anodizing, plating, grinding, finishing, assembly, warehousing, packaging, and just-in-time delivery.

Our goal is to provide a one-stop, hassle-free production process that saves time and cost while allowing you to focus on your business.

What kind of shipping method can be offered?

We are fortunate to have a large group of loyal customers, several of whom have provided testimonials. If you are looking for a specific type of reference, just let us know. Chances are, we have a customer who can help answer your questions.

Can I get a reference from one of your customers?

We are fortunate to have a large group of loyal customers, several of whom have provided testimonials. If you are looking for a specific type of reference, just let us know. Chances are, we have a customer who can help answer your questions.

How to track the status of my order?

You can track your order status through our project manager or sales team by email, and you will generally receive a response within 12 hours. For immediate assistance, you can also call our sales team hotline.

How do I request a quote?

We have designed our quotation process to be simple, straightforward, and hassle-free. Simply visit our contact page and fill out the short web form. We will ask a few quick questions about the required turnaround time and quantity, and you can briefly describe your project.

The form also allows you to easily upload your drawing file. If you prefer to communicate by email, fax, or phone, our contact page provides all the necessary contact information as well.

What formats of the files can you accept?

We accept most 3D file formats, including SolidWorks (.sldprt), ProE (.prt), IGES (.igs), and STEP (.stp). For parts with simple structures, we can also quote from 2D drawings in PDF or AutoCAD (.dwg) formats.

Other file formats not listed above may also be acceptable if they can be opened in AutoCAD, ProE, or SolidWorks.

How can I ensure my design is confidential?

We can sign an NDA (Non-Disclosure Agreement) with customers before quoting or placing an order.

How do I contact you by e-mail / phone/fax?

You can easily find our email address, phone number, and fax number on our contact page. We also provide a simple, easy-to-use web form for quote requests. However you choose to contact us, we look forward to hearing from you.